How we handle your information
Last updated September 30, 2026. Plain-English summary. Questions: email [email protected] or text your AI.
What we collect
From you: your shop's details, your name, phone and email, and the messages you send your AI. From your connected accounts: the customer messages, reviews and contacts needed to do the jobs you turn on. Payments are handled by Stripe. We never see or store your card number.
Signing in
If you sign in with Google, Apple, Microsoft or Facebook, they share your name and email address with us. We never see your password for those accounts. If you sign in with your email, we send you a one-time code instead of using a password. We use one cookie to keep you signed in. It is not used for ads or tracking.
How we use it
Only to run your AI for your shop: answering, following up, reminding, posting and reporting. We do not sell your data or your customers' data, and we never share one shop's information with another shop.
Text messages
If you agree to texts, we text you about your account and your AI's work. Message and data rates may apply. Reply STOP to opt out, HELP for help. We only send marketing texts to your customers who have agreed to receive them.
Who helps us run it
Trusted providers that host, message and bill for us, such as Cloudflare (hosting and email), HighLevel (customer messaging), Meta (WhatsApp), Anthropic (AI) and Stripe (billing). They only get what they need to do their part.
Your choices
Ask us any time to export or delete your shop's data. When you cancel, we delete your shop's customer data within 30 days unless you ask us to keep it longer or the law requires us to keep records.
Not affiliated with Meta
Gold Rose AI is an independent product of Alterra Holdings LLC. It is not made, endorsed or sponsored by Meta.